Unravel Viti
Unravel Viti: a digital foundation for community-led tourism in Fiji.
Business discovery, service structure and website development for a Fiji tourism and transport business.
Read the Unravel Viti case study →Discount Flight Centre · Website & campaign work
Discount Flight Centre: a Fiji travel website with interactive planning tools.
Website, interactive fare guidance and travel-planning tools for Discount Flight Centre in Fiji.
Case study updated
The challenge
A clear starting point.
DFC needed more than a general travel website. Customers also need help understanding fare trade-offs, preparing for travel and reaching the right consultant without mistaking general guidance for a live airline quote.
What Tokani built
- Created clearer entry points for flights, holidays, visa support, existing bookings, corporate travel and other specialist assistance.
- Built an interactive Fare Pick Helper that lets customers compare fare-family trade-offs around price, baggage, flexibility and refundability across selected airlines.
- Connected selected airline and fare choices into the enquiry pathway so a customer can carry useful context into the conversation with DFC.
- Built a Before You Travel Planner covering passports, visas, booking details, baggage, insurance, assistance and airport preparation, with progress stored in the customer’s browser.
- Extended DFC’s identity and travel expertise into service content, trade communications and search-oriented page structure.
Capabilities applied
What the project required.
Travel-industry UXInteractive fare comparisonClient-side planning workflowService pathway designSEO & content architecture
Delivery outcome
Something useful to build on.
A more useful travel website that combines service discovery with practical decision-support tools, while keeping live pricing, availability and final fare-rule confirmation with DFC consultants.
Project status
The fare guide is general guidance rather than a live quote or guarantee of availability. Airline rules vary by route, operating carrier, fare basis and travel date. The outcomes here describe delivered design, content and interactive functionality; no increase in sales, search rankings or enquiry conversion is claimed.
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